Troubleshoot Unable to Load Photo Error on iPhone Easily
Users may experience unable to Load Photo Error on iPhone while loading a higher quality version of the photo. It may arise every time when user try to open, view, edit or try sharing the Photos app on their iPhone And as a result, the users are unable to open certain photos or videos.
This is really very annoying as it influence the photos or the videos that are taken with the device or synced to the iPhone for a computer. Thus, we have investigated the error and found that the error is connected to the iPhone when it is unable to download the optimised photos from the iCloud in the case when the Optimize Storage option was enabled.
The error is likely to arise because of many different culprits, thus below have a look at the common culprits causing the error.
What are Reasons behind “Unable to Load Photo” Error on iPhone?
- Not Enough iPhone Storage – One of the most possible causes responsible for the Unable to Load Photos on an iPhone is the lack of storage and because of this it fails to load the photos from the iCloud. Thus, initially, check the device storage and if needed then free up some storage on the iPhone and iCloud to fix the issue.
- Internal glitches – Ocassionally because of minor internal glitches or bugs the gallery app begins crashing and causing certain problems. Thus, in this case restarting your iPhone works for you to fix the minor glitches and bugs which might be interfering with the iPhone and causing problems.
- Slow Internet Connectivity – Another cause why you can’t access the photos is the slow or unstable internet connection and because of this the iPhone is unable to load the photos from iCloud and resulting in showing the error. Thus, confirm that your internet connection is having good speed and working suitably.
- Unknown Apple iCloud Issue – Occasionally because of an unknown reason your Apple’s iCloud service won’t run suitably and may cause issues when accessing the photos. Thus, in this case logging out and logging in the Apple ID may fix the glitches and the error as well.
- Outdated iOS version – If you haven’t updated your iPhone for a moment then there are possibilities the iOS version you are using is outdated and facing issues when establishing connections with the iCloud photos and unable to sync the photos. Thus, check if there is any update available then update your iPhone version and fix the problem.
As you are now aware of the common reasons causing the error now, it’s time to follow the potential solutions to fix the error when accessing the photos on your iPhone.
Solutions To Eradicate Unable to Load Photo Error on iPhone
1. Check the Storage of Your iPhone & iCloud
If you are unable to load your photos on your iPhone, the initial thing you require to do is to check if you have sufficient storage in your iPhone and in your iCloud. It doesn’t matter if your device is synced with iCloud or not, if you have exhausted the 5GB data of your iCloud then you will not be able to store and access your photos from iCloud.
To examine your iPhone’s storage, follow the steps mentioned:
- Open Settings and then click on the General
- Then click on the iPhone storage option and examine if you have any storage left to store your photos.
If you find that your device’s storage is running out of storage then try to delete few unnecessary applications as it will help you to free up the storage and resolve the issue for you.
2. Reboot the Photos Application
Ocassionally the technical glitches in the system begin causing trouble. Thus, there is a chance that your gallery app is encountering any bugs or glitches which might be interrupting you from accessing the photos applications.
In many cases the technical bugs get resolved by a simple restart, thus close the photo app completely and then reopen it to see if the app begins responding and you are able to access the photos on your iPhone.
Many Apple users tend to turn on the low power mode on their iPhone while trying to save battery in their iPhone. In any situation, Apple itself states that turning on low power mode on iPhone might impact a few functionalities on the device and might slow down the iPhone. And this finally pauses the iCloud Photos upload. So, switching off low power mode could help eliminate unable to load photos iPhone error.
Below follow the steps given to disable the low power save mode on iPhone:
- Firstly open the Settings of your device.
- Now scroll down and click on the Battery option.
- Then click on the toggle button for disabling the Low Power Mode.
After that check if the error still persists or not.
7. Re-login in Your Apple ID
If you still find the error then try to sign out of your Apple iCloud account and sign in again. This helps you to fix the errors with your iCloud which is stopping the iCloud Photos upload for unknown reasons. Essentially signing out and signing into your Apple ID could resolve the error.
Follow the steps provided to do so:
- Open Settings and tap on the Apple ID option at the top.
- Then click on the Sign Out option and follow the instructions.
After that click on the Apple ID banner again and follow the instructions to sign in back into your Apple account. And check if you are able to access certain photos causing errors again or not.
8. Deactivate the Storage Optimization Option
With the help of storage optimization, you can click as many photos as you wish without bothering about storage. It transfers the entire videos and photos directly to iCloud. But in few cases, this is likely to cause trouble and many users reported on the forum site that deactivating the storage optimization option works for you to resolve the Unable to load photo iPhone issue.
Thus, if you are also using this option then deactivating it may work for you to fix the issue.
- Open the Settings of your device and tap on the Photos
- Then uncheck the Optimize iPhone Storage option to turn the feature off.
After deactivating it reboot the iPhone and check if the issue is resolved.
9. Update your iPhone
If the resolutions mentioned above didn’t work for you, then we will suggest you to check if you are using an older version of iOS as a ton of features are not supported in the older versions of iOS and if you are running an older version, then it is suggested to update your device to the latest version.
Updating the iPhone software not only resolves several issues but also brings several recent features which make the device more stable and secure.
To update your device to the latest version of IOS follow the steps provided below:
- Launch the Settings of your device.
- Then click on the General option and now click on the Software Update.
- Examine if there is any update available, click on the Download and Install option and update your device to the latest version of iOS.
- Once the installation procedure is finished, reboot your device to let the changes take effect.
As the device boot up examine if you are able to access the photos or not.
10. Delete and Recover the Photo
This is the final solution in our list here you need to just delete the specific photo that you can’t access and then recover it from the recently deleted folder in the photos application and check if it helps you to fix the issue. There is a chances that some of your photos get corrupted and thus you are unable to access it. Thus, in this case, deleting and recovering the photo may resolve the corruption and let you to access the specific photo or video.
To delete and recover the photo follow the steps provided below:
- Click on photos and navigate to the specific photo you wish to delete and recover.
- Then hold the photo and click on the delete option.
- After that go to the Albums tab and scroll down.
- And click on the Recently Deleted option.
- Subsequently click on the deleted photo you want to recover and click on the recover option.
Thus, these are the resolutions that I hope work for you to fix the Unable to Load Photo on iPhone problem. But if in case you are still facing issues while accessing the photo on your iPhone then consult the Apple support centre experts at Uspsolutions and describe the problem in detail. They will get back to you with the resolution to get past the issue.